Director, Global Process Owner - Accounts Payable (AP)
Careers that Change Lives
As a global leader, Medtronic has embraced the challenge to transform healthcare — by developing innovative, value-based technology, services, and solutions that improve the lives of millions of people each year. Our collective efforts alleviate pain, restore health, and extend life — for patients and in our communities. You’re surrounded by diverse, talented colleagues in a dynamic environment. Transforming healthcare is hard work, and it takes our collective efforts to meet this challenge and go Further, Together
The objective of this director role is to determine the Accounts Payable strategy to ensure leading-class performance, globalization of the function and integrated end-to-end PtP perspective. The global AP process owner holds ultimate accountability and responsibility for process design/improvements, technology platform strategy and service delivery model definition.
Global AP process owner is mandated to make the end-call over the global AP design through close collaboration with key stakeholders such as the regional AP leaders and GFO leadership. GFO centers will manage service delivery and resources in accordance to the processes, including service levels designed by the GPO.
*Preferred location is Minneapolis but open to other locations
A Day in the Life
In this role you will define a strategy aimed to globalize, simplify and innovate Medtronic's global AP Function:
- Globalize:
- design global process (future proof) and service delivery definition
- optimize global governance structure
- define global KPI’s, SLA’s and reporting
- eliminate regional barriers
- Simplify:
- Continuously optimize and eliminate/reduce global process variations aimed to maximize, standardize & improve quality and reduce costs
- assume matrix accountability for the end-to-end PtP value stream
- maintain strict operating standards
- Innovate:
- drive world-class processes
- leverage state of the art technology
Other responsibilities include:
- Encourage, inspire and motivate the 3 regional AP leaders who report through matrix relationship, and their [extended ACCN] teams, to further innovate and create change that will help grow and shape the future success of our Finance function
- Partner with GFO leadership to ensure appropriate talent is identified, retained and careers considered in collaboration with HR
- Influence business outcomes through credible and authentic relationships with leaders and colleagues
- Serve as a trusted advisor and coach to senior leaders giving effective feedback, performance coaching, and development advice in support of their leadership effectiveness
- Institute common standards, systems, processes, policies, procedures and metrics –incl. process deviation documentation (allowing regional deviations from global standards only in case of justified legal/regulatory/tax considerations)
- Own global SOX AP controls and standard process documentation such as service catalogue and work instructions - no changes without consent of GPO AP.
- Define and monitor global AP metrics to identify performance gaps and improvement opportunities incl. external and internal benchmarking (GPO is an internal customer of the GFO AP service offering)
- Evaluate and propose process improvements by identifying best in class opportunities and to communicate them to the wider organization to gain alignment and then driving implementation.
- Synchronize and prioritize process improvement plans with other process owners within the PtP value chain and other interfacing processes
- Lead AP design work with ACCN
- Be the change agent in process changes and/or tools implementation impacting the regional GFO’s.
- Act as unbiased “independent auditor of the process” - day to day issue resolution and escalations will be dealt with by the regional GFO centers.
- Establish close collaboration between different functions (work thru the matrix) such as sourcing, IT, treasury, master data, internal audit, EBS
20%-30% international travel
Minimum Requirements
- Bachelors degree required
- Minimum of 10 years of relevant experience with 7+ years of managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience
Nice to Have
- Collaboration/communication across matrix
- Strong leadership, communication, change management and facilitation skills. Ability to lead, energize and influence change efforts at all levels of a complex, matrix organization with track record of delivering results.
- Design strategic initiatives to ensure organizational effectiveness, with specific focus on global team effectiveness, operating model effectiveness, and regional and functional operational efficiency
- Partner with management to assess organizational capabilities in alignment with business strategy
- Drive progress toward Global Inclusion, Diversity, and Engagement aspirations and ensure diversity of talent
- Process management expertise
- Business process excellence certified
- Ability to lead/support multiple projects simultaneously
- Innovative (i.e. not accepting status quo) and ability to think “outside of the box”
- Passionate about and energized by process improvements and transformation
- Able to inspire/motivate people at all levels of the organization
- Customer focused
- Professional and interpersonal skills
- Influence management
- Integrator
- Continuous focus on high standards
- Value stream mindset
- Exposure to financial systems and technology
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
