Front Office Assistant/Receptionist
Careers that Change Lives
Medtronic is hiring a Front Office Assistant responsible for being the first point of contact for our company, i.e.: welcoming guests and greeting visitors to the Company, internal and external, offering administrative support across the organization, and coordinating front desk activities, e.g.: logging visitors and creating visitor badges, directing visitors as appropriate to their hosts/meetings, receiving and distributing correspondence, receiving and redirecting phone calls, managing office supplies/inventory.
You will also ensure that the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
A Day in the Life
• Greet and welcome guests as soon as they arrive at the office
• Create visitor badges
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Assist with meeting room bookings and updating the meeting room calendar
• Ensure that guidelines to household rules are followed and procedures for meeting rooms, catering, etc. are also properly adhered to
• Provide ad-hoc assistance to colleagues as requested and helping as required
• Coordinate the order of business cards with our supplier
• Act as point of contact for all Xerox printers in the building - provide support in respect of
• managing the changes of ink cartridges or any technical issues
• Assist with the operational activities for company cars and link with our service supplier on car delivery, returned, services on tires, cleaning.
• Maintain documents related to car handling.
Must Haves
• Commercial School Certificate/CFC.
• 3 – 5 years of experience in Front Office / Reception.
• Customer service, customer care experience.
• Fluency in both English, and French.
• Good communication skills.
• Ability to maintain composure and remain professional in difficult situations.
• Loyalty, compassion, empathy, dedication and discretion.
• Multi-tasking skills with ability and flexibility to manage stressful situations.
• Ability to remain calm and balanced in difficult circumstances especially customer-facing.
• Ability to exercise good judgement in sensitive situations.
• Comfortable with MS Office and software tools and general office equipment.
Nice to Haves
• Education in Hospitality Management / Ecole Hoteliere.
• Fluency in another language (in addition to English).
• Rxperience in customer service, hotel guest services, conciergerie or front desk or tourist services.
We Offer
We offer a competitive salary and benefits package to all our employees:
• Flexible working environment
• Annual Incentive Plan % depending on company results
• Pension scheme and group discount on healthcare insurance
• Training possibilities via Cornerstone/Skills Lab
• Employee Assistance Program and Recognize! (our global recognition program)
Our Commitment
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.
About Medtronic
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are engineering the extraordinary.
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