OR Service Manager

OR Service Manager

Careers that Change Lives

Would you like to work for a rapidly growing international healthcare company?

Do you consider you have the right experience for a OR Service Manager? If yes, then send us your resume and enter the recruitment process right away!

Join Medtronic where we appreciate your talent, experience and passion for your work. You can count on professional and personal development, exciting challenges and a dynamic environment.

A Day in the Life

As OR Service Manager you will provide effective service management of the IHS Managed Service. You will be acting as a role model for Duna Medical Center (DMC) and Integrated Health Solutions (IHS) staff and an ambassador for the services and facilities.

• Lead the implementation, delivery and growth of Managed Services at Duna Medical Center (DMC).
• Support the Hospital management and the Operating Room team in planning and scheduling of the materials used in the Operating Room
• Provide appropriate operational and managerial support throughout the department.
• Engage with the relevant stakeholders at DMC and work in cooperation maintaining continuous contact with each other.
• Assess and recognize future opportunities, suggest strategies and/or business models to support or enhance opportunities and to grow related services.

Professional Standards

•  Establish road-map and develop actionable plans and any immediate improvement and costs savings within the OR.
•  Drive implementation, coach and develop local project or staff resources.
•  Work closely with the IHS organization to deliver ‘Best in Class’ service.
•  Promote best evidence based practice within own scope of practice.
• Develop and support business initiatives and strategies with the aim to improve the service delivered to all patients and family members.

Budget and System Management

• Ensure Corrective and Preventative Action planning are in place and forms part of the measurement and reporting process for Key Performance Indicators (KPI).
• Ensure effective purchasing systems are in place for equipment, devices and consumables.
• Make the required returns to the company, host institution and regulatory bodies and prepare any required reports.
• Communicate on a regular basis with staff regarding the Departments objectives, plans and business development.
• Together with Finance, ensure the billing is accurate.

Planning and Scheduling

• Measure, record and report the utilization of Operating Room and Operating Room Equipment
• Identify and analyze gaps in utilization of Operating Room and Operating Room Equipment

Material and Chain Management

• Work together with the Material management analyst to ensure smooth material management process at DMC.
• Carry out the planning of materials and supplies according to the needs of the OR procedure schedule together with the DMC OR staff.
• Reorder the clinical consumables according to the needs of the OR procedure schedule.
• Manage the scrap/obsolescence materials according to the IHS work instructions.
• Undertake the handling of the inventory of the OR and picklist (creating orders, consumption tracking, storage, periodic inventory counts (monthly and annually)).
• Collaborate with the clinical staff of DMC in stock management.

Managed Equipment Services (MES)

•  Work with the IHS Managed Equipment Services team (MES) team to ensure an efficient and effective operation of the equipment within the DMC OR.
• Collaborate with the IHS MES team to guarantee Equipment best functioning and efficient troubleshooting, Keep Asset Max software updated and send regular reports on activities done. Keep archive for inspection.
• Ensure procedures are in place to respond to potential disruptions to the operation of the service.
• Collaborate with MES team to facilitate discussions with DMC relating to equipment.
• Collaborate with MES team during the equipment delivery, local coordination with supplier and hospital of slots for installations and supervision of local legislation fulfilment for Equipment go-live”.

Quality Management, Regulatory Affairs and Risk

• Act in accordance with laws and regulations applicable to the services provided and:
• Report product, logistics and service complaints concerning the products or services delivered by Medtronic.
• Execute Field Safety Corrective actions regarding products provisioned by Medtronic
• Execute and monitor CAPA (Corrective-Action-Preventive-Action) concerning services provided by Medtronic.
• Adhere to Medtronic and Integrated Health Solutions’ policies and protocols of applicability to the services provided by Medtronic.
• Adhere to requirements included in the Quality Agreement, to be signed off with the hospital.