Senior Marketing Product Manager, Ecommerce, Diabetes
Careers that Change Lives
With
a singular focus on our patient customer, Medtronic is committed to evolving
our digital experience to make interacting with us as simple and convenient as
possible. The Diabetes Senior Product Manager, Ecommerce is responsible for driving
business value through identification, delivery, and optimization of the
product roadmap for user
experience and site functionality. Additional responsibilities
include developing and evangelizing digital product strategy, execution and
measurement of strategy, and fostering product innovation and improvement
through collaboration. You will work with cross-functional teams to conduct overall
customer journey mapping and ensure we design and implement a cohesive
end-to-end customer experience. In addition to
developing innovative new experiences, you will identify and execute
improvements to the existing customer experience through the release of new
features and functionalities.
A Day in the Life
You are a subject matter expert for the digital product
portfolio and drives the long-term roadmap prioritization and alignment across
business units. You should be well-versed in e-commerce strategy,
have an ability to translate strategic concepts into deliverable features, and
have a solid ability to present to senior leaders across the organization. Ideally you should possess a hands-on understanding of best practices in
user experience, user interaction and conversion, and subscription and retention
dynamics.
A Day in the Life
- Own and drive a product vision and roadmap for user experience and functionality backed up by solid business cases
- Determine the profitability and viability of new digital experiences and enhancements that create value for customer and business.
- Works directly with stakeholders leading and collaborating on strategy, requirements, specifications and implementation. Ensures buy-in across stakeholder and partners
- Document and organize business, functional, technical, and creative requirements for new features
- Formulates and presents product strategy, data-based recommendations, and outcomes to cross-functional team and executive leadership. Translates user needs into product strategy.
- Ensures that delivered product meets quality and business specifications
- Ensures that all decisions related to product support business and customer objectives
- Develop schedules and own execution of short and long-range plans, goals and objectives. Anticipate issues, roadblocks and make tradeoffs to deliver a quality product
- Exceptionally strong communicator, skilled at aligning business leaders and managing shifting priorities.
- Research and identify new opportunities to innovate Conducts competitive product analysis and market research to identify new opportunities and present to team and stakeholders. Evaluate ideas and drives adoption of leading ideas.
- Participates in day to day tactical work including: gathering requirements, writing effective user stories, defining acceptance criteria for items in the backlog, prioritizing the backlog, and attending scrum meetings.
- Provides advertising with core brand equity.
- Serves as technical adviser, demonstrating products and troubleshooting product issues.
Must Have: Minimum Requirements
- Bachelors degree required
- Minimum of 7 years of relevant experience in product management with 5+ years of people, program or project managerial experience, or advanced degree with a minimum of 5 years of relevant experience in product management with 5+ years of people, program or project managerial experience
- MBA in marketing or business
- Bachelor’s degree in Science or Engineering field preferred
- Experience in direct-to-consumer ecommerce, technology strategy and/or software development
- Track record of understanding product growth and developing strategic roadmap from concept through launch for customer-focused, digital solutions.
- Experience distilling business/consumer requirements/needs impacting concept development, representing the voice of the customer throughout the product development process
- Excellent analytical skills with experience turning data from analytics (GA/SiteCatalyst/CoreMetrics) and analysis tools (Clicktale/Optimizely/Hotjar) into actionable insights
- Experience managing complex cross-departmental teams to prioritize and launch features in an agile environment
- Diabetes product knowledge is a plus
- Experience in digital health / regulated digital is a plus
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
