Senior Manager, External Corporate Communications
We are looking for an experienced communications professional to provide leadership and direction for the Corporate Issues and Crisis Communication team. This is a high-level individual contributor role who will be a member of the Corporate PR team, reporting to the Director of Global Issues and Crisis Communications, with responsibility for supporting media relations and issues management programs around key issues and company positions. In this role, you will work closely with global communications colleagues and functional partners to execute proactive and reactive strategic communications plans representing corporate and pan-business issues and announcements.
We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.
The preference is to have this role reside in Minneapolis, MN, however, open to it residing in one of our other US Medtronic office locations or work remote.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
- Advance the company narrative to media and other external audiences, to include anticipation of issues and the strategic creation and execution of issues and crisis communications plans
- Partner across our corporate communication team to lead the development and execution of the Medtronic issues management process, including preparedness and management to protect Medtronic’s internal and external reputation
- Proactively scan the external and internal landscape to identify potential issues that could impact the company and address in partnership with functional and business communications colleagues
- Partner with Communications Business Partners to create strategic recommendations and plans to protect and advance the goals of the business
- Conduct outreach to key media stakeholders, including journalists and relevant influencers
- Manage incoming media requests under deadline
- Work with agencies and vendors that are engaged in communications programs and issues and crisis management activities
- Partner with cross-functional teams to gather feedback, review and approval of communications materials
- Apply innovative thinking to solve complex problems and complete assignments that are often ambiguous
- Develop, implement and maintain appropriate metrics to evaluate impact and effectiveness of external communications
- Bachelor’s degree and 7+ years of experience in a professional public relations or communications role, or 5+ years with an advanced degree
Nice to Have
- Advanced Degree
- Excellent news judgment and ability to work quickly under deadline
- Demonstrated strong complex problem-solving skills within the field of issues and reputation management
- Experience planning and executing strategic and tactical public relations and communications plans
- Capacity to manage multiple projects simultaneously
- Excellent written and verbal communications skills
- Experience working in a highly matrixed environment
- Ability to work with confidential and sensitive information
- Experience partnering with and managing external agencies and vendors
- Experience working in regulated industries (preferably in healthcare)
- Experience in at least one of the following areas: legal/regulatory communications; technology and data privacy communications; reputation management; crisis communications
- Solid track record and demonstrated results with public/media relations campaigns
- Significant interpersonal and stakeholder alignment capability
- Healthcare industry experience
- Knowledge of social and digital media engagement
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
