Senior Privacy Incident Specialist
Reporting to the Senior Program Manager, Global Data and Privacy Program Operations, the Privacy Incident Specialist is responsible for coordinating, monitoring and responding to privacy related incidents involving the potential unauthorized access, disclosure, or loss of personal and/or personal sensitive data involving employees, patients, customers, and business associates. This position is responsible for timely response to, recording of, and under direction from the Data and Privacy Program SOPs, guidelines, and direct guidance, on facilitating reporting on privacy incidents.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
Responsibilities may include the following and other duties may be assigned.
- Responds to and facilitates/coordinates privacy related incidents process in an accurate, timely, and professional manner.
- Actively participate in and coordinates as appropriate cross-functional global incident response teams to identify and remediate issues.
- Generates and maintains complete and accurate documentation to support formal decisions.
- Performs stringent quality control checks on deliverables and is able to produce consistent results without defects.
- Maintains ongoing contact and communication with legal and privacy team members throughout the entire incident lifecycle.
- Leads meetings with attorneys and internal customers.
- Maintains basic understanding with industry standard data privacy regulations.
- Leads short-term, and longer term as needed, root cause analysis and continuous improvement. Collaborates with other team members to develop and improve processes.
- Frequently interacts with internal customers at all organizational levels.
- Understands and strictly maintains the confidentiality of all matters involved.
- Supports a flexible schedule to cover global incidents.
- Must be of good moral character.
- 4+ years of privacy or investigative experience with a bachelor’s degree, or, an advanced degree with 2+ years of experience
- Strong technical and analytical skills.
- Ability to manage multiple priorities in a faced paced demanding environment.
- Strong knowledge of data types and metadata.
- Strong written and oral communication skills.
- Knowledgeable in the use of command line tools.
- General working knowledge of global privacy laws and how they apply to Medtronic’s business.
- Ability to drive process based on Medtronic data privacy and security policies and standards.
- Ability to understand relationships between complex information systems and document data flows and applicable security controls.
- Basic understanding of networks, systems, and cloud computing environments.
- Previous experience conducting data privacy investigations.
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
